Privacy Policy for FastForward TMS

Last Updated: 5^th November 2024

FastForward TMS, developed and operated by Pysar Infotech, is committed to safeguarding your privacy. This document details our data collection, usage, and protection practices.

1. Information We Collect
   • Personal Information: This includes any identifiable data such as your name, email, phone number, company name, and billing details. We collect this data when you sign up, make payments, or communicate with us.
   • Non-Personal Information: This includes data like IP address, browser type, device specifications, and browsing behavior on our site. This data helps us analyze usage trends and improve user experience.
2. How We Use Your Information
   • Service Improvement: We analyze collected data to optimize the FastForward TMS experience by tailoring features and functions to user needs and preferences.
   • Communication: We use your information to send essential updates, handle billing and invoicing, and provide technical support. Additionally, we may send promotional material unless you opt out.
   • Compliance: We may use or retain your information to comply with legal and regulatory requirements, safeguarding both our users and Pysar Infotech.
3. Data Sharing
   • Third-Party Service Providers: While we don’t sell data, we may work with secure, trusted providers (e.g., for payment processing, analytics, or customer service). These partners are contractually obligated to use your data solely for specified purposes and adhere to strict confidentiality standards.
   • Legal Requirements: In certain situations, such as legal investigations or compliance audits, we may disclose information as required by law.
4. Data Security
   • Security Measures: We use encryption, firewalls, and strict access controls to protect your data from unauthorized access, misuse, or disclosure. Only authorized personnel have access to sensitive data, and we review our security measures regularly.
   • Data Retention: Your data is stored only as long as necessary for operational, legal, or compliance purposes. Once data is no longer required, we dispose of it securely.
5. Cookies and Tracking
   • Purpose of Cookies: Cookies help us remember user preferences, login details, and track website navigation patterns. This enables us to provide a smoother, more personalized user experience.
   • User Control: Most browsers allow users to disable cookies if preferred. However, disabling cookies may impact certain features or reduce the efficiency of FastForward TMS.
6. Third-Party Links
   • External Websites: FastForward TMS may link to other websites for resources or information. Since we don’t control these sites, we cannot guarantee their privacy practices and recommend reviewing each site’s privacy policy separately.
7. Your Rights
   • Access and Update: You can request access to, updates of, or deletions of your data at any time. This allows you to correct inaccuracies or control the information we retain.
   • Data Portability and Deletion: Upon request, we can provide a copy of your data or delete it as per regulatory requirements, within technical limitations.
8. Location Data Collection and Use

Fast Forward TMS collects and uses location data to support essential features of our Transport Management System (TMS) mobile application, which is used by carriers, dispatchers, and truck operators.

1. 1. Purpose of Location Data Usage:

We collect location data, including background location, to:

• 1. • Monitor and display the real-time location of vehicles and drivers during load transport.
     • Enable route visibility, accurate ETA calculations, and trip progress tracking.
     • Trigger geofence-based alerts (e.g., arrival at or departure from warehouses or delivery zones).
     • Provide dispatchers and clients with proactive updates on delivery status and movement.
  2. How Location Data is Collected and Processed:
     • Location data is collected continuously when a trip is active, even if the app is running in the background — with user permission.
     • The data is transmitted securely and made available only to authorized personnel within your carrier company and relevant logistics partners.
     • We do not sell, rent, or use location data for advertising or marketing purposes.
  3. Your Control Over Location Data:

You can manage or revoke location access at any time through your device settings. Please note that restricting location access may impact key functionality, including tracking, delivery visibility, and operational notifications.

9. Policy Updates

• • Notification of Changes: FastForward TMS may periodically update this policy to reflect new regulations or company practices. We post changes here, and, for significant updates, we may notify you via email or platform notifications.
  • User Responsibility: Continued use of FastForward TMS following policy updates implies acceptance of these changes.

Contact Us
We’re here to address privacy concerns or questions. Reach out via email at help@fastforwardtms.com